Maximize Your Investment with Double-Take Software Professional Services
The Double-Take Software Professional Services group has the expertise necessary to architect, design and implement a fail-safe dynamic infrastructure plan that allows you to operate at global speed without disruption. With experience in almost every possible environment, the Double-Take Software Professional Services is a logical choice to help you jumpstart your implementation, expand to new lines of business, and integrate Double-Take Software into your evolving dynamic infrastructure.
It is also important to note that we are fully dedicated to thorough knowledge transfer so you will be able to implement, manage and maintain Double-Take Software products moving forward.
Consulting Services
As part of our Professional Services offerings, you will receive experienced support from the initial planning stages and execution to final customer sign-off and acceptance. Double-Take Software provides a coordinated solution, facilitating a smooth and seamless implementation of a prescribed solution in the customer's environment. Whether you're implementing Double-Take to protect Exchange, SQL Server or Oracle, looking for disaster recovery or centralized backup, Double-Take Software experts can ensure successful implementation in the most complicated, mission-critical environments.
To learn more about any of these services, please click on the title to download the PDF.
Enterprise Installation Service: Enterprise Services is a Professional Service 'best practice' engagement targeted for accounts that will implement an initial number of servers using Double-Take® and/or GeoCluster® in preparation for an enterprise or department wide deployment. This service includes Discovery Assessment/Analysis, Solution Architecture, Production Deployment Planning/Project Planning, Best Practice and Knowledge Transfer. We work with the client's IT staff to understand the environmental and infrastructure dependencies and develop the methodologies, processes and best practice for a successful data protection solution deployment.
Fail Safe Service: An on-site service to assist customers with exercising failover and fail back techniques; senior engineers to assist with fail over testing, best practice guidance for applying upgrades, service packs and exercising business continuance objectives.
Configuration Assistance Service: Is a professional service engagement for configuration assistance of Double-Take for a pair of Microsoft Windows Servers. This scheduled engagement provides the customer with a block of dedicated time where terminology, configuration and relevant application notes are reviewed in detail as the initial mirror is configured.
VMware® Installation Service: Double-Take Software engineers are certified to directly install VMware systems for its customers, quickly and cost-effectively, to ensure the Double-Take VMware solution enhances business continuity and disaster recovery solutions as well as server consolidation requirements.
Health Check Service: A quarterly service inspecting installed Double-Take Software solutions to ensure systems remain in optimum operating condition.
Recovery Consulting Services: An array of programs such as Disaster Recovery planning, VMware Installation services and a customer Health Check. The programs emphasize knowledge-transfer, hands-on consulting, and self sufficiency delivered by our certified Double-Take Software experts for both pre and post Double-Take deployments.
Enterprise DR Workshop: The E-DR Workshop examines the existing environment to determine the disaster recovery design, deployment plan and project management skill sets to manage an enterprise solution.
Project Management: Providing high-level Double-Take Software certified project management expertise using a proven methodology to coordinate and supervise solution planning and deployment.
Staff Augmentation: A 'best practice' engagement targeted for accounts that require additional staffing resources for a Double-Take® and/or GeoCluster® enterprise wide deployment. The advantage of staffing a certified Double-Take engineer is to reach compliance certification testing sooner, compile custom documentation for internal company certification with Double-Take and quicker deployment of overall pilot and or enterprise rollout.
Capacity Planning: Assessing the network bandwidth requirements by analyzing the current rate of data change in the existing production environment; a critical step for ensuring successful deployment.